Terms and Conditions
Welcome to Velvet Spins Casino. These Terms and Conditions (“Terms”) govern your use of the Velvet Spins Casino website (“the Website”) and all related services provided by Velvet Spins Casino (“the Company”, “we”, “us”, or “our”). By accessing or using the Website, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Website.
2. Eligibility
Access to and use of the Website is restricted to individuals who are at least 18 years of age, or above the legal age for gambling in their jurisdiction, whichever is higher. By registering for an account or using the Website, you confirm that you meet these requirements. The Website is intended for residents of Australia who are legally permitted to participate in online gambling activities. It is your responsibility to ensure that your use of the Website complies with local laws and regulations.
3. Account Registration
To access certain features of the Website, you are required to create an account by providing accurate, current, and complete information as prompted by the registration form. You must keep your account information up to date. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. You must notify us immediately of any unauthorized use of your account or any other security breach. We reserve the right to suspend or terminate accounts that provide false or misleading information or are otherwise in violation of these Terms.
4. Responsible Gaming
Velvet Spins Casino is committed to promoting responsible gaming. We provide tools and resources for users to set limits on their deposits, losses, and playing time. You can also self-exclude or request assistance from customer support if you have concerns about your gambling behavior. We encourage users to use these tools and to seek help if gambling becomes a problem.
5. Use of the Website
You agree to use the Website only for lawful purposes and in accordance with these Terms. You must not use the Website in any manner that could damage, disable, overburden, or impair the Website or interfere with any other party’s use of the Website. You must not attempt to gain unauthorized access to any part of the Website, other accounts, or computer systems connected to the Website. The use of automated systems or software to extract data from the Website for commercial purposes (“screen scraping”) is strictly prohibited.
6. Deposits, Withdrawals, and Payments
All financial transactions on the Website are processed in accordance with applicable laws and regulations. You are solely responsible for ensuring that the payment methods used for deposits and withdrawals are in your name and are valid. We reserve the right to request proof of identity and ownership of payment methods at any time. Deposits must be made using methods available on the Website. Withdrawals are subject to verification and may be delayed pending completion of identity and security checks. We reserve the right to set minimum and maximum limits for deposits and withdrawals and to refuse or reverse any transaction that violates these Terms or applicable law.
7. Bonuses and Promotions
Bonuses, free spins, and other promotional offers (“Bonuses”) are subject to specific terms and conditions as stated on the Website and in promotional materials. Bonuses are intended for recreational players only and may be withheld or reclaimed if we determine, at our sole discretion, that the offer has been abused or used in a fraudulent manner. Wagering requirements and other restrictions may apply. Please refer to the relevant Bonus terms before participating in any promotional offer.
8. Prohibited Activities
You must not engage in fraudulent, collusive, or illegal activities in connection with your use of the Website. This includes, but is not limited to, money laundering, use of false identification, exploitation of software errors (“bugs”), or attempting to manipulate the outcome of games. We reserve the right to suspend or terminate your account, withhold winnings, and report any suspicious activity to relevant authorities if we suspect a breach of this section.
9. Intellectual Property
All content, software, and materials available on the Website are the property of Velvet Spins Casino or its licensors and are protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes only. You must not reproduce, modify, distribute, or create derivative works from any material on the Website without our prior written consent.
10. Limitation of Liability
To the maximum extent permitted by law, Velvet Spins Casino and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of the Website, including but not limited to loss of data, loss of profits, or interruption of business. The Website and all services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.
11. Privacy
Your personal information is collected, used, and protected in accordance with our Privacy Policy. By using the Website, you consent to the collection and processing of your personal data as described in the Privacy Policy. We take reasonable measures to protect your information, but we cannot guarantee the security of data transmitted over the internet.
12. Amendments to Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with the updated effective date. Your continued use of the Website after such changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically for updates.
13. Governing Law
These Terms are governed by the laws of Australia. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Australia.
14. Contact Information
If you have any questions or concerns about these Terms, please contact us via the support options provided on the Website.